Shipping policy

Online Shipping Policy

At Nirjhari Store, we take great care in delivering your products. Our team is equipped well to deliver your products in the safest & quickest possible channels.

  1. Shipping details

– Shipping destination: All over India
– Product dispatched from: Mansarovar Jaipur, Warehouse
– Shipping charges for in-store (offline) purchases will be on actuals

    2. Delivery Timeline

– Metro Cities: 5 – 6 Days
– Rest of India: 7 – 10 Days

  1. Order value is inclusive of applicable taxes.
  2. Delivery period is subject to factors beyond our control including unexpected delays from our courier partners and transporters due to weather conditions and strikes or lockdown conditions at the delivery pin code.
  3. Any change of delivery address can be accommodated only in case the order has not been shipped and subject to new address pin code is in serviceable zone. Please email our customer service team at nirjharisales@gmail.com
  4. Any cancellation of order/s can be accommodated only in case the order has not been shipped. Please email our customer service team at nirjharisales@gmail.com
  5. You will be intimated about the order confirmation and delivery schedule of your order at your registered email address provided at the time of placing order.
  6. For any complaint regarding your order or products to be intimated to our call center team within 24 hours of delivery along with complaint details and images of the products.
  7. We also ship heavy and high value products Internationally with applicable Shipping charges (includes Shipping, Customs & Insurance charges). Please speak to customer service for selecting products & getting a shipping quote.
  8. Replacement of any product will be delivered in 12-15 working days.

For any further assistance please email our customer service team at nirjharisales@gmail.com.

 Disclaimer: All policies are subject to change without prior notice. In case of any conflict Terms & Conditions Policy would prevail

Online Return & Replacement Policy

Handicraft products are made by hand. Variations in colour and finishes only enhance their beauty and bring out the uniqueness of the piece you take home.

Should you want to return any of our products, we are happy to take them back. To ensure a smooth return process, the return and refund policy is designed as below: